District Manager

Charter Foods Inc.; Erie (Erie County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Life insurance

Short Term & Long-Term Disability

Bonus Program

401 K Program with company match

Paid holiday, vacation and sick time

Company Vehicle

Job summary

Charter Foods Inc. is seeking an experienced District Manager to oversee multiple units in the Erie, PA area. You will support Restaurant Managers and Assistant Managers, ensure a consistent guest experience, and drive profitability across the district.

The role requires guiding managers to achieve performance targets, coaching for workforce development, and maintaining food safety and standards. Strong communication and strategic thinking are essential, with agility to respond to guest needs.

Qualifications

• Minimum 5 years of experience in food service management at the multi-unit or district level.
• Excellent verbal and written communication skills.
• Demonstrated track record of coaching and developing managerial employees.
• Proven ability to drive employee satisfaction, guest satisfaction and financial performance.
• Strong planning, organizing and follow-up skills.

Responsibilities

• Build management by selecting, training and developing managerial employees.
• Establish unit-specific performance targets in employee satisfaction, guest service and margin improvement.
• Maintain company standards in food safety, product and facility specifications.
• Respond expeditiously to guest service needs and exercise sound decision making.
• Hold management accountable and take appropriate action when needed.
• Introduce and reinforce new products and initiatives.
• Coach team to meet customer expectations.
• Analyze financial performance of the area and drive sales to maximize profitability.
• Ensure the management team follows processes and performance goals for operational improvement.

Skills

Multi-unit management

Staff development

Communication

Financial analysis

Operations excellence

Tools

Restaurant management software

Job description

Description

Large, fast-growing casual dining franchisee is seeking an experienced multi-unit District Manager to oversee locations in the Erie, PA areas. We are searching for dedicated and talented people to join our management team. The principal role of a District Manager is to support the long-term development of your Restaurant Managers and Assistant Managers, ensure that customers are receiving a consistent and positive experience and manage profitability. If you want a challenging but rewarding career,

Job Responsibilities:

• Build management by selecting, training and developing managerial employees.
• Establishing and reviewing unit specific performance targets in employee satisfaction, guest service and margin improvement
• Maintaining company standards in food safety, product and facility specifications
• Respond expeditiously to guest service needs and demonstrate appropriate decision making skills.
• Hold management accountable and take appropriate action when needed.
• Introducing and reinforcing new products and initiatives
• Coach your team to identify and develop strategies to ensure customer expectations are being met.
• Analyze the financial performance of your area, understand trends, and drive sales to maximize profitability.
• Ensures the management team follows processes and performance goals to drive operational improvement.

Requirements for this position include:

• Minimum 5 years of experience in food service management at the multi-unit or district level
• Excellent verbal and written communication skills
• Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
• Proven ability to drive employee satisfaction/retention, guest satisfaction and financial performance
• Excellent planning, organizing and follow-up skills
• Strong decision making and conflict resolution skills
• Strong desire to develop their team and actively continue their own development
• Must be able to manage time effectively and reach objectives within specified time frames
• Ability to communicate detailed knowledge of restaurant standards, in a top of mind manner, to both employees and managers

Benefits

• Health, Dental, and Life insurance
• Short Term & Long-Term Disability
• Bonus Program
• 401 K Program with company match
• Paid holiday, vacation and sick time
• Company Vehicle

We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.