District Leader, Multi-Unit Ops & Growth

Dunkin' | ZSC Enterprises; Northport (AL); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Dunkin' | ZSC Enterprises is seeking a District Manager to lead a portfolio of 5–7 Dunkin’ restaurants in the region. You will coach Restaurant Managers, drive sales and profitability, uphold Brand standards, and ensure an outstanding guest experience across all locations.

You will recruit and develop leaders, travel between sites, monitor operations, support promotions, manage labor and costs, and partner with franchise ownership to execute district priorities.

Formación

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsabilidades

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin’ Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Ensure successful execution of promotions, new products, and Brand initiatives.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin’ Brand Field Operations.
• Lead district meetings and communicate company priorities.

Conocimientos

Leadership

Coaching

Problem-solving

Guest focus

Travel between restaurants

Descripción del empleo

Dunkin' | ZSC Enterprises is seeking a District Manager to lead a portfolio of 5–7 Dunkin’ restaurants in the region. You will coach Restaurant Managers, drive sales and profitability, uphold Brand standards, and ensure an outstanding guest experience across all locations.

You will recruit and develop leaders, travel between sites, monitor operations, support promotions, manage labor and costs, and partner with franchise ownership to execute district priorities.