District Installations Leader - Field Ops & Customer Experience

The Home Depot; SOUTH PLAINFIELD (NJ); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

The Home Depot is seeking a District Installation Manager to lead a field install team, ensuring on-time execution of Pre-Installation Inspections and Job Site Inspections, and maintaining high customer satisfaction across the job lifecycle.

You will manage escalations, drive process improvements, and collaborate with store leadership to optimize performance and service delivery. This role requires travel and a strong operations mindset.

Qualifikationen

• Bachelor’s degree or equivalent in a related field.
• Extensive experience in installation management or field leadership.
• Strong skills in team coaching, scheduling, and process improvement.

Aufgaben

• Lead a field install team to ensure customer experience aligns with standards.
• Oversee scheduling, job movement, and service closure; manage escalations.
• Utilize data and systems to meet cycle time, satisfaction, and margin targets.

Kenntnisse

Leadership

Customer focus

Communication

Time management

Decision making

Ausbildung

Bachelor’s degree or equivalent

Jobbeschreibung

The Home Depot is seeking a District Installation Manager to lead a field install team, ensuring on-time execution of Pre-Installation Inspections and Job Site Inspections, and maintaining high customer satisfaction across the job lifecycle.

You will manage escalations, drive process improvements, and collaborate with store leadership to optimize performance and service delivery. This role requires travel and a strong operations mindset.