District Installations Lead

Home Depot; Irvine (CA); Hybrid; USD 85,000 - 150,000; Full time

Job summary

The Home Depot is seeking a District Installation Manager (DIM) to lead a team of associates across the install lifecycle, ensuring quality from pre-install to post-install services. You will manage job movements, audits, and customer escalations while driving service and warranty programs.

You will oversee scheduling, inspections, and communications with customers to improve efficiency and outcomes. This role emphasizes leadership, process discipline, and strong collaboration with sales and

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Responsibilities

• Drives a positive customer experience by adhering to installation process standards and managing a trained associate team.
• Leads field install team through hiring, goal setting, and performance management; trains direct reports for continual improvement.
• Uses data and systems to monitor cycle times, customer satisfaction, and margins; ensures timely inspections and job flow tasks.

Skills

Customer Focus

Directs Work

Team Building

Communicates Effectively

Time Management

Negotiation

Problem Solving

Collaboration

Education

Bachelor's degree program or equivalent

Job description

The Home Depot is seeking a District Installation Manager (DIM) to lead a team of associates across the install lifecycle, ensuring quality from pre-install to post-install services. You will manage job movements, audits, and customer escalations while driving service and warranty programs.

You will oversee scheduling, inspections, and communications with customers to improve efficiency and outcomes. This role emphasizes leadership, process discipline, and strong collaboration with sales and