District Front Office Manager - Clinics

PT Solutions Physical Therapy; New Jersey; On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Performance-based incentives

Health insurance

401k and profit sharing

PTO including illness bank

Job summary

PT Solutions Physical Therapy is seeking a Front Office Manager to supervise daily front office operations across our NJ clinics. You will manage district Front Office Supervisors and coordinators, hire front office staff, and coach teams to achieve KPI targets while delivering excellent patient service.

You will travel to clinics within the district, ensuring adherence to processes, scheduling efficiency, and workforce planning, fostering a positive, patient-centered environment.

Qualifications

• Minimum High School diploma or GED required.
• Typing at least 45 words per minute preferred.
• Strong interpersonal, verbal and written communication skills.
• Great organizational skills and ability to prioritize deadlines.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Oversee and supervise daily front office operations for local clinics.
• Lead district Front Office Supervisors, SPSCs, PSCs and Scheduling/Referral Coordinators.
• Hire front office staff and manage recruitment processes.
• Coach district front office staff to improve patient experience and KPI performance.
• Monitor and report front office KPIs across clinics; manage labor and scheduling.
• Spend time in clinics across districts to engage with patients and staff.

Skills

Typing 45 wpm

Interpersonal skills

Organizational skills

Verbal communication

Written communication

Customer service

Federal/state employment laws

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

PT Solutions Physical Therapy is seeking a Front Office Manager to supervise daily front office operations across our NJ clinics. You will manage district Front Office Supervisors and coordinators, hire front office staff, and coach teams to achieve KPI targets while delivering excellent patient service.

You will travel to clinics within the district, ensuring adherence to processes, scheduling efficiency, and workforce planning, fostering a positive, patient-centered environment.