Bilingual Front Office Supervisor – Clinic Operations

PT Solutions Physical Therapy; Newark (NJ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Performance-based incentives

Professional development

Fitness incentive

Insurance benefits

401k and profit sharing

PTO including illness bank

Job summary

PT Solutions Physical Therapy seeks a Front Office Supervisor to oversee daily clinic front office operations in Newark, NJ. You will guide staff, ensure exceptional patient service, and support clinic revenue objectives.

The role requires bilingual Spanish abilities, strong organizational and communication skills, and experience with Microsoft Word/Excel. A High School diploma or GED is required, with a focus on efficient patient flow and accurate scheduling.

Qualifications

• Bilingual Spanish required.
• High School Diploma or GED required.
• Typing 45 words per minute preferred.
• Strong interpersonal, verbal and written communication skills.

Responsibilities

• Supervise daily front office operations.
• Open requisitions and assist in hiring PSCs.
• Coach front office staff on performance and customer service.
• Coordinate with insurance verification, authorization and billing teams.
• Manage front office schedules, staffing and PTO requests.
• Collaborate with Clinic Managers and support clinic growth.
• Act on special projects as assigned.

Skills

Bilingual Spanish

Typing 45 wpm

Microsoft Word

Microsoft Excel

Customer service

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

PT Solutions Physical Therapy seeks a Front Office Supervisor to oversee daily clinic front office operations in Newark, NJ. You will guide staff, ensure exceptional patient service, and support clinic revenue objectives.

The role requires bilingual Spanish abilities, strong organizational and communication skills, and experience with Microsoft Word/Excel. A High School diploma or GED is required, with a focus on efficient patient flow and accurate scheduling.