District Community Manager: Leadership, Leasing & Operations

Sun Communities; Grand Rapids (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription

On-Site Fitness Center

401(k) Plan with Sun matching

Paid Time Off

Vacation RV Site Discounts

Tuition Reimbursement

Pet Insurance

Job summary

Sun Communities is seeking a District Assistant Community Manager to support multiple communities in the Grand Rapids area. The role covers management, office admin, and maintenance, including leasing, budgeting and resident relations.

You will oversee delinquencies, invoicing, rent collection and customer issues while coordinating with maintenance and sales teams. The position requires a high school diploma or GED, plus 2 years in general business and customer service; a related bachelor’s

Qualifications

• High School Diploma or GED is required.
• 2 years of general business and customer service experience required.
• 6 months in sales and leasing experience preferred.

Responsibilities

• Handles delinquencies and approves eviction proceedings following Sun policies.
• Monitors, codes and approves invoices for operating expenses and sales costs.
• Manages rent collection including posting and depositing income and delinquent collection.
• Handles customer issues promptly and professionally across channels.
• Coordinates team member selection and development and ensures policy compliance.
• Assists with Lease Purchase Program, repairs, leasing, and follow-up.
• Ensures customers and residents receive high service levels aligned with Sun's philosophy.
• Reports deficiencies affecting community operation.
• Prepares sites for model homes and coordinate with maintenance for move-ins.
• Inspects and recommends purchase/renovation of homes.
• Enforces community rules and regulations.
• Reviews monthly property accounting reports and explains variances.
• Ensures fair housing compliance and curb appeal standards.
• Uses Art of Sales process during prospect appointments.
• Plans resident relation events and activities.
• Initiates local dealer relationships.
• Handles onsite emergencies following SOPs.
• Adheres to Sun’s '3 contacts per day' standard.
• All other duties as assigned.
• Assists with marketing strategy and advertising to attract residents.

Skills

Excellent communication

Leadership abilities

Fast-paced environment

Flexible hours

Education

High School Diploma or GED

Bachelor's Degree in related field

Job description

Sun Communities is seeking a District Assistant Community Manager to support multiple communities in the Grand Rapids area. The role covers management, office admin, and maintenance, including leasing, budgeting and resident relations.

You will oversee delinquencies, invoicing, rent collection and customer issues while coordinating with maintenance and sales teams. The position requires a high school diploma or GED, plus 2 years in general business and customer service; a related bachelor’s