District Operations Manager - Leasing & Resident Experience

Woodlake Trails; New Hampshire; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription

Dental and Vision Plans

On-Site Fitness Center

401(k) Plan with Sun matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sun Communities is seeking a District Manager to oversee multiple communities, focusing on operations, profitability, and resident relations. You will manage leasing, marketing, budgeting, and team performance across districts, ensuring Sun's standards are met.

The role requires strong leadership, accounting know-how, and the ability to coordinate cross-functional tasks, with on-call responsibilities and non-business hour flexibility.

Qualifications

• High School Diploma or GED (Required).
• Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred).
• 3 years in property management experience, including 2 years of supervisory experience (Required).
• 6 months in prior sales and leasing experience (Required).
• General knowledge of maintenance.
• Demonstrated leadership abilities.
• Strong organizational skills.
• Ability to thrive in a fast-paced environment.
• Working knowledge of basic accounting principles.
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.
• Computer proficiency, including the internet and Microsoft Office Suite.
• Flexibility to respond to community needs during non-business hours.
• Must have a valid driver's license.

Responsibilities

• Manages the rent collection process for the district of communities, including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts. (Essential)
• Identifies and prepares sites for Sun Homes models and home move-ins. (Essential)
• Monitors, codes and approves invoices. (Essential)
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Consults with the appropriate party to determine the best course of action in the event a question or situation does not have an established guideline
• Maintains delinquencies and eviction proceedings while adhering to Sun's policies
• Approves new move-in incentive requests, and completes market surveys as required
• Initiates and ensures the timely distribution of lease renewals and rent increase notices
• Coordinates and manages the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up
• Reviews residency applications and approves or denies residency as appropriate
• Ensures that overall appearance of the communities in the district are well maintained and groomed to Sun's curb appeal standards
• Inspects and provides recommendations for renovations, as well as performs insurance inspections
• Monitors and maintains community assets and equipment on a continuous basis
• Assists with the preparation of annual operating budget, including providing accurate data to assist in capital expenditure and expansion budget needs
• Reviews and compiles monthly property accounting reports, and prepares monthly explanation of P&L variances
• Selects, supervises and reviews contractual services as directed, and initiates and maintains local dealer relationships
• Ensures community newsletter is published quarterly
• Other duties as assigned

Skills

Property management

Supervisory experience

Leadership abilities

Organizational skills

Accounting basics

Driver's license

Sales & leasing experience

Communication skills

Education

High School Diploma or GED

Bachelor's Degree in Real Estate, Hospitality, or Business

Tools

Microsoft Office Suite

Internet

Job description

Sun Communities is seeking a District Manager to oversee multiple communities, focusing on operations, profitability, and resident relations. You will manage leasing, marketing, budgeting, and team performance across districts, ensuring Sun's standards are met.

The role requires strong leadership, accounting know-how, and the ability to coordinate cross-functional tasks, with on-call responsibilities and non-business hour flexibility.