Distribution General Manager — Lead Warehouse Operations

DHL Air (UK) Ltd; Glendale (AZ); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

Discounted stock purchase

General Bonus Plan

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a General Manager I - Distribution to lead warehouse operations across multiple facilities in the national scope. The role emphasizes strategic process design, strong team leadership, safety, and cost control to drive overall performance.

You will direct day-to-day activities, implement efficiency improvements, and manage customer relationships while ensuring the site remains profitable and compliant with safety standards.

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years in a supply chain, warehousing or distribution environment.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics preferred.
• Staff management experience.
• P&L management preferred.
• Project management preferred.
• Bachelor's degree or equivalent preferred.
• WMS experience preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support while developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Leadership

P&L management

Vendor management

WMS experience

Project management

Staff development

Education

Bachelor's degree or equivalent

Tools

WMS software

Job description

DHL Supply Chain is seeking a General Manager I - Distribution to lead warehouse operations across multiple facilities in the national scope. The role emphasizes strategic process design, strong team leadership, safety, and cost control to drive overall performance.

You will direct day-to-day activities, implement efficiency improvements, and manage customer relationships while ensuring the site remains profitable and compliant with safety standards.