Distribution Customer Service Pro

NFI; Buckeye (AZ); On-site; USD 34,000 - 48,000; Full time

Job summary

NFI in Buckeye, AZ is seeking a Distribution Customer Service Representative to respond to inquiries, process orders, and handle shipments with accuracy and courtesy.

You will coordinate with Traffic and Operations, maintain records, and support invoicing while delivering excellent service to customers across activities.

This role requires HS diploma, strong MS Office skills, and flexibility to work varied hours.

Qualifications

• HS diploma or equivalent required.
• Strong computer knowledge including MS Office applications.
• Basic typing skills; familiarity with 10-key.
• Excellent oral and written communication skills.
• Ability to work irregular hours including nights, weekends, holidays if needed.

Responsibilities

• Respond to inquiries and complaints regarding work orders, invoices, shipments, and inventory.
• Process and input customer orders.
• Produce stock reports to check product availability.
• Prepare paperwork and information for customer work orders.
• Coordinate special and last-minute shipping with Traffic and Operations.
• Provide follow-up with other departments to ensure service standards.

Skills

Customer service

Communication

MS Office

Typing

Education

HS diploma or equivalent

Tools

UPS

FedEx

Shipping software

Job description

NFI in Buckeye, AZ is seeking a Distribution Customer Service Representative to respond to inquiries, process orders, and handle shipments with accuracy and courtesy.

You will coordinate with Traffic and Operations, maintain records, and support invoicing while delivering excellent service to customers across activities.

This role requires HS diploma, strong MS Office skills, and flexibility to work varied hours.