Distance Learning A/V Specialist I

REGION 4 ESC; Houston (TX); On-site; USD 73,000 - 88,000; Full time

Job summary

Region 4 Education Service Center in Houston seeks a Technology Specialist I - A/V to provide support for distance learning initiatives and videoconferencing. You will assist staff and district personnel with A/V equipment, platforms, and related tools.

This full-time role requires two years of experience with audio-visual tech, Windows 11, Google and iOS environments, and the ability to create training materials.

Qualifications

• Experience supporting and using audio-visual equipment and distance learning technologies.
• Experience troubleshooting and supporting professional-grade AV equipment.
• Experience supporting large face-to-face, hybrid, and/or virtual conferences.
• Three years of troubleshooting hardware and software in Windows 11, Google, and iOS environments.

Responsibilities

• Demonstrate proficiency with distance learning, videoconferencing, and AV technologies.
• Provide technical support and best practices on hardware/software tools to staff and external customers.
• Develop training materials and help guides for presenters on using conference technologies.
• Maintain conference center hardware and software equipment and perform preventive maintenance.

Skills

A/V support

Distance learning

Videoconferencing

Technical troubleshooting

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office 365

Google Workspace

iOS environment

Job description

Region 4 Education Service Center in Houston seeks a Technology Specialist I - A/V to provide support for distance learning initiatives and videoconferencing. You will assist staff and district personnel with A/V equipment, platforms, and related tools.

This full-time role requires two years of experience with audio-visual tech, Windows 11, Google and iOS environments, and the ability to create training materials.