A/V Technology Specialist I - Distance Learning

Region 4 Education Service Center; Houston (TX); On-site; USD 73,000 - 88,000; Full time

Job summary

Region 4 Education Service Center in Houston, TX is seeking a Technology Specialist I - A/V - Distance Learning to provide support for distance learning initiatives, videoconferencing, and AV setups.

The role requires strong serveral skills across Microsoft 365, Google Workspace, and iOS environments, plus experience with Zoom, Canvas LMS, and Crestron systems. It includes on-site duties and rotation for after-hours coverage.

Qualifications

• High School Diploma or GED required.
• Recent vendor certifications preferred (Microsoft, Google, Apple, Zoom, Canvas LMS).
• Two years supporting and using A/V equipment and distance learning tech.
• Three years troubleshooting hardware/software in Windows 11, Google, and iOS.
• Experience creating training materials for presenters.
• Experience supporting screen sharing tech (Apple TV, Barco Clickshare, Chromecast, Miracast).

Responsibilities

• Demonstrate proficiency with use of distance learning, videoconferencing, and A/V technologies.
• Provide technical support and best practices on hardware/software tools for internal and external customers.
• Problem-solve, research, and be a self-taught learner for tech issues and requests.
• Collaborate with team, maintain reliability, and demonstrate a service mindset.
• Maintain conference center hardware/software including projectors, displays, and cabling.
• Create help guides and video tutorials for technology tools.
• Engage in on-call rotations for weekends, evenings, and holidays as needed.

Skills

A/V support

Distance learning

Videoconferencing tools

Microsoft 365

Google Workspace

iOS environments

Training guides

Education

High School Diploma

Tools

Zoom

Canvas LMS

Crestron

Job description

Region 4 Education Service Center in Houston, TX is seeking a Technology Specialist I - A/V - Distance Learning to provide support for distance learning initiatives, videoconferencing, and AV setups.

The role requires strong serveral skills across Microsoft 365, Google Workspace, and iOS environments, plus experience with Zoom, Canvas LMS, and Crestron systems. It includes on-site duties and rotation for after-hours coverage.