Dispensary Retail Supervisor | Lead Service & Inventory

Essential Employment Services, Inc; Mansfield (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Essential Employment Services, Inc. is seeking a Retail Supervisor for a cannabis dispensary in Connecticut.

You will lead daily store operations, deliver outstanding customer service, and guide Patient Service Providers to maintain efficiency and accuracy. The role requires at least a high school diploma, dispensary experience, strong leadership, and the ability to work in a fast-paced, regulated environment.

Qualifications

• High school diploma or equivalent.
• Experience working in a dispensary required.
• Ability to manage multiple projects, set priorities, and meet deadlines.
• Excellent communication and leadership skills.
• Customer-facing experience in a fast-paced environment.
• 21+ years old and authorized to work in the US.
• Reliable transportation and valid driving license.

Responsibilities

• Oversee daily dispensary operations and open/close duties.
• Lead PSP team and ensure high customer service standards.
• Manage inventory, recalls, pricing, and supplier relations.
• Process transactions and master PSP role functions.
• Ensure compliance with state regulations and policies.
• Provide product recommendations to patients and verify eligibility.
• Collaborate with management on pop-up and marketing events.

Skills

Customer service

Leadership

Communication

Multitasking

Problem solving

Interpersonal skills

Fast-paced environment

Flexible/adaptive

Stress management

Education

High school diploma

Dispensary experience

Job description

Essential Employment Services, Inc. is seeking a Retail Supervisor for a cannabis dispensary in Connecticut.

You will lead daily store operations, deliver outstanding customer service, and guide Patient Service Providers to maintain efficiency and accuracy. The role requires at least a high school diploma, dispensary experience, strong leadership, and the ability to work in a fast-paced, regulated environment.