Cannabis Dispensary Retail Lead

Essential Employment Services; Meriden (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Essential Employment Services is seeking a Retail Supervisor for a cannabis dispensary in Connecticut. You will lead daily store operations, deliver excellent customer service, and guide PSPs while ensuring compliance and inventory control.

The role requires strong leadership, multitasking, and experience in a fast-paced dispensary environment, with responsibilities from opening/closing to KPI tracking and vendor relations.

Qualifications

• High school diploma or equivalent.
• Experience working in a dispensary required.
• Ability to manage multiple projects, set priorities, and meet deadlines.
• Strong customer service and communication skills.
• 21 years of age and authorized to work in the US.
• Proper employment documentation; reliable transportation and valid driver's license.

Responsibilities

• Ensure the operations of the dispensary run in a smooth and professional fashion.
• Responsible for opening and closing of the dispensary (Key Holder).
• Takes direction from the District Manager and General Manager to execute store operations.
• Enters data provided by District Manager and General Manager to track KPI markers.
• Maintains positive relationships with vendors and places supply orders for the facility.
• Actively help manage inventory, recalls, and pricing to meet costs and sales targets.
• Contributes to maintaining staff morale and productivity.
• Coordinates with District Manager and General Manager to organize pop up and marketing events.
• Processing transactions and becoming a subject matter expert on all functions of the PSP role.
• Prepare daily deposits for weekly cash pickup.
• Intakes product delivery orders and audits the order physically
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
• Assist patients with choosing the right products according to their ailments.
• Verify patient's allotment and ensure they are eligible to make purchases using the state system.
• Willingness to take on additional duties as needed and do so with a positive attitude.

Skills

Interpersonal skills

Leadership

Communication

Customer service

Multitasking

Education

High school diploma

Dispensary experience

Job description

Essential Employment Services is seeking a Retail Supervisor for a cannabis dispensary in Connecticut. You will lead daily store operations, deliver excellent customer service, and guide PSPs while ensuring compliance and inventory control.

The role requires strong leadership, multitasking, and experience in a fast-paced dispensary environment, with responsibilities from opening/closing to KPI tracking and vendor relations.