Dispensary Operations Lead & Customer Experience Champion

Renew Cannabis Co.; Framingham (MA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Dutchess Cannabis of Framingham is seeking an Dispensary Assistant General Manager to lead store operations, drive premier customer experiences, and collaborate with the Leadership Team to ensure profitable top-line growth.

You will oversee retail execution, workforce management, inventory reconciliation, and compliance with state regulations, while focusing on loyalty and brand standards. This role emphasizes team development and community engagement.

Qualifikationen

• Experience in retail cannabis operations preferred.
• Strong leadership and team development skills.
• Knowledge of state regulations and security practices preferred.

Aufgaben

• Analyze key business metrics, create action plans, and drive buy-in from the team.
• Maintain P&L management by controlling expenses, budgets, deposits, and receivables.
• Oversee retail operations including workforce management, inventory reconciliation, and technology solutions (POS, Loyalty).
• Ensure compliance with state regulations and security policies to prevent diversion or loss.
• Foster positive relationships with regulators, inspectors, and law enforcement.
• Focus on customer loyalty and delivering premier cannabis experiences.
• Ensure store appearance aligns with corporate standards and brand.

Kenntnisse

Sales operations

People leadership

Regulatory compliance

Inventory management

Customer experience

Communication

Technology awareness

Jobbeschreibung

Dutchess Cannabis of Framingham is seeking an Dispensary Assistant General Manager to lead store operations, drive premier customer experiences, and collaborate with the Leadership Team to ensure profitable top-line growth.

You will oversee retail execution, workforce management, inventory reconciliation, and compliance with state regulations, while focusing on loyalty and brand standards. This role emphasizes team development and community engagement.