Cannabis Dispensary Team Lead

Dutchess Cannabis; Boston (MA); In loco; USD 48.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible schedules

2 weeks PTO for full-time staff

Employee discount

Swag

Descrizione del lavoro

Dutchess Cannabis in Allston, MA is seeking a Dispensary Supervisor to manage day-to-day retail operations and support the management team. You will uphold best‑in‑class customer service, ensure regulatory compliance, and lead the team to meet performance standards.

The role requires leadership, product knowledge, and the ability to train staff in a fast-paced cannabis environment. Join a company that values its employees and community, offers flexible schedules, 2 weeks PTO for full‑time staff,

Competenze

• Cannabis retail knowledge or experience preferred.
• Experience supervising a retail team is required.
• Strong customer service skills are essential.

Mansioni

• Provide best‑in‑class customer service to customers
• Follow policies for sales and customer service to ensure satisfaction
• Maintain knowledge of products and train team members
• Assist with inventory management and communicate with managers
• Support associates in advising customers on cannabis products and methods
• Delegate shift tasks: cash handling, POS usage, data entry, order checks, security and safety, store cleanliness, visitor log, end‑of‑day emails, vault accuracy
• Collaborate with management to ensure compliant operations
• Daily activities, maintenance, and data collection for issues
• Open and closing procedures
• Assist onboarding and training of new staff

Conoscenze

Cannabis experience

Supervisory experience

Customer service

Retail math

Leadership

Formazione

High school diploma or GED

Strumenti

POS system

Descrizione del lavoro

Dutchess Cannabis in Allston, MA is seeking a Dispensary Supervisor to manage day-to-day retail operations and support the management team. You will uphold best‑in‑class customer service, ensure regulatory compliance, and lead the team to meet performance standards.

The role requires leadership, product knowledge, and the ability to train staff in a fast-paced cannabis environment. Join a company that values its employees and community, offers flexible schedules, 2 weeks PTO for full‑time staff,