Cannabis Dispensary Operations Lead

Higher Collective; Torrington (CT); On-site; USD 42,000 - 66,000; Full time

Job summary

Higher Collective in Torrington, CT is seeking a dynamic Assistant General Manager to support the dispensary's day-to-day operations and deliver exceptional customer experiences.

The role requires retail leadership, strong cannabis product knowledge, and a focus on compliance, staff development, and efficient store performance.

You will collaborate with the General Manager, manage scheduling, inventory, and promotions while maintaining a compliant and welcoming environment.

Qualifications

• High school diploma or equivalent.
• 2 years of retail experience, with at least 1 year in leadership/supervision.
• Strong knowledge of cannabis products, strains, and trends.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in a fast-paced environment and adapt to changes.
• Proficiency in POS systems, inventory management, and MS Office.
• Detail-oriented with strong organizational skills.
• Passion for cannabis industry and compliance.
• Must be at least 21 years of age.

Responsibilities

• Oversee daily dispensary operations in collaboration with the General Manager.
• Lead and coach staff to ensure product knowledge and customer service excellence.
• Manage inventory including ordering, receiving, stocking, and audits.
• Process transactions accurately and ensure regulatory compliance.
• Plan marketing and promotional activities to drive sales.
• Assist with staff scheduling and maintaining a clean, compliant environment.
• Maintain relationships with vendors and ensure favorable terms.
• Uphold security protocols and stay updated on industry regulations.

Skills

Retail leadership

Customer service

Communication

Organizational skills

Adaptability

Detail-oriented

Education

High school diploma

Tools

POS systems

Inventory management software

Microsoft Office

Job description

Higher Collective in Torrington, CT is seeking a dynamic Assistant General Manager to support the dispensary's day-to-day operations and deliver exceptional customer experiences.

The role requires retail leadership, strong cannabis product knowledge, and a focus on compliance, staff development, and efficient store performance.

You will collaborate with the General Manager, manage scheduling, inventory, and promotions while maintaining a compliant and welcoming environment.