Dispensary Floor Supervisor - Flexible Hours

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Wharton (NJ); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Flexible schedules

2 weeks PTO for Full-Time staff

Employee discount

Swag

Résumé du poste

Ascend Wellness Holdings, Inc. in Wharton, NJ is seeking a Dispensary Floor Lead to oversee daily retail operations, maintain top-tier customer service, and ensure regulatory compliance.

You will lead a team, manage product knowledge, and coordinate inventory with management to support a high-volume cannabis dispensary. The ideal candidate has cannabis retail experience, strong leadership, and excellent communication skills.

Qualifications

• Cannabis experience required
• Must be at least 21 years of age
• Strong retail math skills required
• High school diploma or GED
• 2+ years in a supervisory or management role in a retail setting with POS operations
• Exceptional customer service skills
• Knowledge of basic computer skills
• Positive attitude, team player and strong work ethic
• Understanding of applicable state and local laws and regulations pertaining to the industry
• Must be compliant with regulatory requirements for cannabis
• Excellent organization and time management skills
• Detail-oriented and able to follow training
• Clear and effective communication

Responsabilités

• Provide best-in-class customer service to customers
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team
• Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager
• Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently
• Complete and appropriately delegate tasks assigned during scheduled shift, including: Correct cash handling, Accurate use and maintenance of the Point of Sale (POS) system, Accurate and timely data entry in both the POS system and inventory tracking system, Assistance in verifying order deliveries for accuracy, Ensure adherence with security measures and safety compliance, Maintenance of an organized and clean store, Management of visitor log, End-of-day daily update emails, Ensure accuracy with the vault
• Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations
• Daily activities, maintenance, and data collection for any reported issues and/or complaints
• Open and closing procedures
• Assist with the onboarding and training of new staff in partnership with the management team

Connaissances

Customer service

Leadership / supervisory

Retail math

Communication

Organization

Attention to detail

Training

Compliance knowledge

Team player

Computer literacy

Formation

High school diploma or GED

Outils

POS system

Inventory tracking system

Description du poste

Ascend Wellness Holdings, Inc. in Wharton, NJ is seeking a Dispensary Floor Lead to oversee daily retail operations, maintain top-tier customer service, and ensure regulatory compliance.

You will lead a team, manage product knowledge, and coordinate inventory with management to support a high-volume cannabis dispensary. The ideal candidate has cannabis retail experience, strong leadership, and excellent communication skills.