Dispatcher Trainee: Start a Career in Emergency Dispatch

911 Emergency Communications; San Jose (NM); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in San Miguel, NM offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, and operate dispatch systems under qualified instructors, with responsibilities increasing as skills prove ready.

Independent assignments depend on successful training completion, certifications, and employer standards.

Qualifications

• Receive emergency calls and document incidents accurately.
• Demonstrate basic typing and data-entry skills.
• Operate communications systems under supervision.
• Develop knowledge of service-area geography and response jurisdictions.
• Maintain confidentiality and professional conduct.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Call-taking procedures

Accurate typing

Computer-aided dispatch

Geography knowledge

Radio procedures

Confidentiality & professional conduct

Supervision & learning

Education

High school diploma or equivalent

Job description

911 Emergency Communications in San Miguel, NM offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, and operate dispatch systems under qualified instructors, with responsibilities increasing as skills prove ready.

Independent assignments depend on successful training completion, certifications, and employer standards.