Emergency Dispatch Trainee: Start in Public Safety

911 Emergency Communications; Montezuma (NM); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Montezuma, NM is offering Dispatcher Trainee positions that provide a structured introduction to emergency communications work. Trainees learn to receive calls, document incidents, operate systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts possibly including nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Willingness to learn emergency communications terminology.
• Basic computer skills and ability to type accurately.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Emergency call-taking

Typing

Radio procedures

Confidentiality & security

Geography knowledge

Education

High school diploma or equivalent

Tools

CAD software

Job description

911 Emergency Communications in Montezuma, NM is offering Dispatcher Trainee positions that provide a structured introduction to emergency communications work. Trainees learn to receive calls, document incidents, operate systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts possibly including nights, weekends, holidays, and overtime.