Dispatcher - Traffic Control & Scheduling Pro

AWP Safety, Inc; Denver (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental options

401(k) retirement plan

Paid time off

Job summary

AWP Safety, Inc. in Denver, CO is seeking a Dispatch Coordinator to join our traffic control team. You will manage daily driver schedules, monitor field activities, and coordinate service calls to ensure timely delivery and customer satisfaction.

The role requires strong communication, organizational skills, and the ability to work under pressure while maintaining safety and accuracy in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• 1-2 years of experience preferred or any combination of education, experience and training.
• Strong leadership skills to ensure drivers’ compliance with direction and assignments.
• Strong communication and time management skills.

Responsibilities

• Provide the highest level of customer service and satisfaction.
• Communicate with customers and internal teams to confirm order status, delivery arrangements, and service.
• Receive incoming customer service calls and emails.
• Schedule and coordinate all service calls; adjust drivers’ daily schedules as required.
• Monitor drivers throughout the day via dispatch system; create the next day driver schedule.
• Add new customer jobs and tickets to the system (TCR); conduct job service checks for 30+ days.
• Ensure billing readiness with a finalEdit of each ticket.
• Interact professionally with all levels of staff and external partners.
• Perform other duties as needed.

Skills

Customer service

Communication

Time management

Independent working

Adaptability

Education

High School Diploma or Equivalent

Tools

Paylocity

TCR

Microsoft Office

Job description

AWP Safety, Inc. in Denver, CO is seeking a Dispatch Coordinator to join our traffic control team. You will manage daily driver schedules, monitor field activities, and coordinate service calls to ensure timely delivery and customer satisfaction.

The role requires strong communication, organizational skills, and the ability to work under pressure while maintaining safety and accuracy in a fast-paced environment.