Hands-on Emergency Dispatcher & Telecommunicator Trainee

Emergency Telecommunicator Services; Portsmouth (NH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Portsmouth, NH offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training may combine classroom instruction, simulations, and supervised console assignments. Night/weekend shifts and overtime may be required as training progresses. A high school diploma is commonly required.

Qualifications

• High school diploma or GED required or equivalent.
• Basic computer skills and clear communication are essential.
• Customer service or telephone-based experience may be useful.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.

Skills

Basic computer skills

Clear communication

Typing accuracy

Customer service

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Portsmouth, NH offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training may combine classroom instruction, simulations, and supervised console assignments. Night/weekend shifts and overtime may be required as training progresses. A high school diploma is commonly required.