Dispatcher - San Antonio

Americrane Rentals; Selma (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Competitive pay

Job summary

Americrane Rentals is seeking an experienced Dispatcher to coordinate daily crane operations, equipment scheduling, and driver assignments across Texas job sites. You will serve as the link between customers, crane operators, drivers, and management to ensure safe, efficient deliveries and accurate documentation.

The ideal candidate has 3–5 years of dispatch experience in crane rental or related industries, excellent communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 3–5 years of dispatch experience required.
• Experience in crane rental, construction, or logistics preferred.
• Proficient with Microsoft Office and dispatch software.
• Excellent verbal and written communication.
• Ability to multitask in fast-paced environment.

Responsibilities

• Schedule and dispatch crane operators, drivers, and equipment to customer job sites.
• Coordinate daily crane rental activities and optimize equipment utilization.
• Communicate with customers regarding scheduling, service requests, and delivery times.
• Monitor operator and driver schedules to ensure efficient resource allocation.
• Maintain dispatch logs, records, and job documentation.
• Work with sales, operations, and field personnel to support project requirements.
• Respond quickly to schedule changes, emergencies, and customer needs.
• Ensure compliance with safety policies, DOT regulations, and industry standards.
• Track equipment locations and availability.
• Review work orders, permits, and job requirements prior to dispatch.
• Support after-hours communication and billing documentation.

Skills

Dispatch experience

Communication skills

Multitasking

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Dispatch software

Outlook

Excel

Word

Job description

About Americrane Rentals

Americrane Rentals is a leading provider of crane rental, heavy haul, and rigging services, serving industrial and commercial clients throughout Texas. We pride ourselves on our commitment to safety, reliability, and customer satisfaction — delivering precision and professionalism on every project.

Position Summary

Americrane is seeking an experienced and highly organized Dispatcher to coordinate daily crane operations, equipment scheduling, and driver/operator assignments. The Dispatcher serves as a critical link between customers, crane operators, drivers, and management to ensure safe, efficient, and timely delivery service. The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and previous dispatch experience within the transportation, construction, heavy equipment, or crane rental industry.

Key Responsibilities

• Schedule and dispatch crane operators, drivers, and equipment to customer job sites.
• Coordinate daily crane rental activities and optimize equipment utilization.
• Communicate with customers regarding scheduling, service requests, job updates, and delivery times.
• Monitor operator and driver schedules to ensure efficient resource allocation.
• Maintain accurate dispatch logs, records, and job documentation.
• Work closely with sales, operations, and field personnel to support project requirements.
• Respond quickly to schedule changes, emergencies, and customer needs.
• Ensure compliance with company safety policies, DOT regulations, and industry standards.
• Track equipment locations and availability.
• Review work orders, permits, and job requirements prior to dispatch.
• Manage after-hours communication and support as needed.
• Assist with billing documentation, job tickets, and operational reporting.

Required Qualifications

• High school diploma or GED required.
• Minimum 3-5 years of dispatch experience required.
• Previous dispatch experience in crane rental, construction, transportation, trucking, logistics, or heavy equipment industries preferred.
• Strong knowledge of dispatching procedures, scheduling, and route planning.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Outlook, Excel, Word) and dispatch management software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision‑making skills.
• Exceptional organizational and customer service abilities.

Preferred Qualifications

• Experience working in the crane rental or heavy equipment industry.
• Knowledge of DOT regulations and transportation compliance requirements.
• Familiarity with crane operations, permits, and job site logistics.
• Bilingual (English/Spanish) is a plus.

Physical Requirements

• Ability to sit for extended periods while working on a computer and phone.
• Ability to occasionally lift up to 25 pounds.
• Must be able to work in a fast‑paced office environment.

Why Join Americrane?

• Competitive pay based on experience.
• Benefits package (Medical (100% covered for Team Partner), Dental, Vision, 401(k), PTO)
• Opportunity to work with an established crane rental company.
• Supportive team environment.
• Career growth and advancement opportunities.