Dispatcher: Route Optimizer & On‑Route Problem Solver

Casella Waste Systems, Inc; Town of Halfmoon (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Tuition Assistance

Career Pathways

Wellness Incentive

Job summary

Casella Waste Systems, Inc. is seeking a Dispatcher to coordinate drivers, routes and containers to maximize productivity and ensure prompt, courteous service for residential, commercial and roll-off customers.

The starting pay range is $27-$30 per hour based on experience. The ideal candidate will have a high school diploma or GED, be legally eligible to work in the US, and possess strong multitasking and communication skills, with prior dispatch experience preferred.

Qualifications

• The successful candidate will have a high school diploma or GED.
• Legally eligible to work in the US.
• Ability to work as part of a team in a collaborative environment.
• Some previous dispatch experience preferred.

Responsibilities

• Dispatches drivers to calls as they are received, balancing customer needs, driver locations and loads to maximize productivity and customer satisfaction.
• Assigns routes and service to drivers and manages route actions to assure completion.
• Handles incoming calls and emails from customer service and sales and manages pickup/delivery requests for containers.
• Updates customers on service delays and communicates with Care to keep customers informed.
• Prepares and maintains daily route schedules and route sheet documentation.

Job description

Casella Waste Systems, Inc. is seeking a Dispatcher to coordinate drivers, routes and containers to maximize productivity and ensure prompt, courteous service for residential, commercial and roll-off customers.

The starting pay range is $27-$30 per hour based on experience. The ideal candidate will have a high school diploma or GED, be legally eligible to work in the US, and possess strong multitasking and communication skills, with prior dispatch experience preferred.