Dispatcher & Route Coordinator

Casella; Woodland Park (MA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Maternity Leave

Parental Leave

401K

Job summary

Casella is seeking a Dispatcher in Woodland Park, MA, to coordinate drivers and containers for residential, commercial, and roll-off services. The role focuses on problem resolution while on route and ensuring prompt, courteous service for all customers.

Pay ranges from $28-$30/hr depending on experience. The successful candidate will have a high school diploma or GED and prior dispatch exposure is preferred. Strong communication and teamwork are essential.

Qualifications

• High school diploma or GED required.
• Some dispatch experience preferred.
• Strong attention to detail and multitasking abilities.

Responsibilities

• Dispatches drivers to calls based on client needs, driver locations, and loads to balance cost and satisfaction.
• Route drivers to maximize productivity and meet company goals.
• Handle calls and emails for pickups or deliveries and manage container movements.
• Inform customers of delays and coordinate with Customer Care during on-site issues.
• Prepare daily route schedules and maintain route documentation.

Skills

Dispatch experience

Attention to detail

Multitasking

Education

High school diploma or GED

Job description

Casella is seeking a Dispatcher in Woodland Park, MA, to coordinate drivers and containers for residential, commercial, and roll-off services. The role focuses on problem resolution while on route and ensuring prompt, courteous service for all customers.

Pay ranges from $28-$30/hr depending on experience. The successful candidate will have a high school diploma or GED and prior dispatch exposure is preferred. Strong communication and teamwork are essential.