Fleet Dispatcher: Optimize Routes & Elevate Customer Service

Casella Waste Systems, Inc; Mortimer (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401K

Job summary

Casella Waste Systems, Inc in Mortimer, New York is seeking a Dispatcher to communicate with drivers and ensure efficient service. The role includes dispatching drivers, managing route schedules, and resolving customer issues.

Successful candidates will have a high school diploma or GED, be detail-oriented, and possess strong multi-tasking and communication skills. The position offers a salary range of $20-$23 per hour and includes various benefits such as medical coverage and a 401K plan.

Qualifications

• Must be legally eligible to work in the US.
• Previous dispatch experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Dispatches drivers to calls based on customer needs.
• Ensures maximum productivity by routing vehicles.
• Handles incoming customer service calls and emails.
• Initiates communication to customers regarding service delays.
• Prepares and updates daily route schedules.

Skills

Attention to detail

Multi-tasking

Listening skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

Casella Waste Systems, Inc in Mortimer, New York is seeking a Dispatcher to communicate with drivers and ensure efficient service. The role includes dispatching drivers, managing route schedules, and resolving customer issues.

Successful candidates will have a high school diploma or GED, be detail-oriented, and possess strong multi-tasking and communication skills. The position offers a salary range of $20-$23 per hour and includes various benefits such as medical coverage and a 401K plan.