Dispatcher I: Tech Route & Customer Coordination

Astound; Woodburn (OR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with employer match

Medical/Dental/Vision/Life Insurance

Paid Time Off

Paid Holidays

Tuition reimbursement

Employee discounts

Job summary

Astound in Woodburn, Oregon is hiring for a customer operations support role. You will monitor and assist with the management of customer technician routes, maintain ongoing communication with technicians, complete pre-calls to customers, conduct post-installation surveys, verify ICOMS accounts against work orders, and perform other duties as assigned.

Qualifications include a high school diploma or equivalent and 0 years experience.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient in Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound in Woodburn, Oregon is hiring for a customer operations support role. You will monitor and assist with the management of customer technician routes, maintain ongoing communication with technicians, complete pre-calls to customers, conduct post-installation surveys, verify ICOMS accounts against work orders, and perform other duties as assigned.

Qualifications include a high school diploma or equivalent and 0 years experience.