Dispatcher | Fast-Paced Service Coordination Pro

AIS Commercial Parts and Service; Coraopolis (Allegheny County); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Weekly Pay

Generous paid time off

401(k) with company match

Comprehensive medical benefits

Job summary

A service company is seeking a Dispatcher in Coraopolis, PA to serve as the communication hub between customers and technicians. The role involves dispatching service calls, managing technician schedules, and ensuring high levels of customer service. Ideal candidates should have at least 3 years of dispatching experience and strong communication skills. Compensation ranges from $18 to $25 per hour, plus incentives, making it a great opportunity for committed professionals.

Qualifications

• Minimum of 3 years of dispatching experience.
• Prior experience in HVAC and/or food-service industry preferred.
• Self-motivated with the ability to work independently.

Responsibilities

• Dispatch service calls and assign jobs to technicians.
• Coordinate and manage technicians' daily schedules.
• Communicate appointment details with customers.

Skills

Strong attention to detail

Excellent customer service skills

Verbal and written communication skills

Proficient in computer systems

Ability to multitask

Education

High school diploma or GED

Tools

Dispatch software

EcoTrack

Corrigo

Vixxo

Job description

A service company is seeking a Dispatcher in Coraopolis, PA to serve as the communication hub between customers and technicians. The role involves dispatching service calls, managing technician schedules, and ensuring high levels of customer service. Ideal candidates should have at least 3 years of dispatching experience and strong communication skills. Compensation ranges from $18 to $25 per hour, plus incentives, making it a great opportunity for committed professionals.