Dispatcher & Customer Service Pro — Flexible Schedule & Benefits

Sobieski Inc.; Catalina Gardens (DE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive wage

Comprehensive benefits package

Paid vacation and holidays

401(k) plan

Free training

Flexible work schedule

Job summary

Sobieski Services, Inc. in Newark, DE is seeking a self-motivated Dispatcher / Customer Service Representative for our HVAC and plumbing team.

You will answer client calls, dispatch service to field technicians, and schedule appointments to maximize efficiency while delivering excellent customer service. We offer a competitive wage based on experience, a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule in a fast-paced, growing

Qualifications

• At least one year of experience as a dispatcher.
• Basic computer skills including Microsoft Office.
• Ability to type 35-45 WPM.
• Ability to pass a background and drug test.

Responsibilities

• Answer incoming client calls and dispatch HVAC and plumbing service calls to field technicians.
• Schedule appointments to provide prompt, convenient service and maximize technician time.
• Direct technicians using radio and tracking devices and keep clients updated.
• Maintain высокий level of customer service and attention to detail.

Skills

Dispatcher experience

Microsoft Office

Typing speed 35-45 WPM

Background check and drug test

Job description

Sobieski Services, Inc. in Newark, DE is seeking a self-motivated Dispatcher / Customer Service Representative for our HVAC and plumbing team.

You will answer client calls, dispatch service to field technicians, and schedule appointments to maximize efficiency while delivering excellent customer service. We offer a competitive wage based on experience, a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule in a fast-paced, growing