HVAC Customer Service Rep — Growth & Benefits

Sobieski Inc.; Catalina Gardens (DE); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation and holidays

401(k) plan

Free training

Job summary

Sobieski Services, Inc. in Newark, DE is seeking a full-time Customer Service Representative to join our HVAC-focused office team.

In this role you will answer phones, schedule and confirm appointments, and provide outstanding customer service in a fast-paced environment. Our team offers a comprehensive benefits package including medical, dental, vision, paid vacation and holidays, a 401(k) plan and paid training.

Qualifications

• 1+ years of customer service experience.
• Friendly and Professional phone voice
• High school diploma or GED
• Excellent customer service and computer skills; able to work with multiple applications and talk on the phone at the same time.
• Sales knowledge and experience a plus.
• Knowledge of basic plumbing and HVAC helpful.

Responsibilities

• Answer phones, schedule and confirm appointments, and make follow-up calls.
• Maintain a positive, friendly disposition in all interactions.
• Communicate clearly and pay attention to detail to meet client needs.
• Perform a variety of office tasks as needed to support team.
• Work in a fast-paced office environment.

Skills

Customer service experience

Phone etiquette

Communication skills

Computer skills

Sales knowledge

HVAC knowledge

Education

High school diploma or GED

Tools

Basic plumbing knowledge

HVAC knowledge

Job description

Sobieski Services, Inc. in Newark, DE is seeking a full-time Customer Service Representative to join our HVAC-focused office team.

In this role you will answer phones, schedule and confirm appointments, and provide outstanding customer service in a fast-paced environment. Our team offers a comprehensive benefits package including medical, dental, vision, paid vacation and holidays, a 401(k) plan and paid training.