HVAC & Plumbing Customer Service Rep — Training & Benefits

Sobieski Mechanical & Fire Protection; Newark (DE); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Holidays

401(k)

Zusammenfassung

Sobieski Services, Inc. in Newark, DE is seeking a Full-time Customer Service Representative to join our fast-paced HVAC office team. In this role you will answer phones, schedule and confirm appointments, and support customers with professional, friendly service.

You will communicate clearly, handle multiple tasks, and contribute to a positive team environment while ensuring accurate documentation and timely follow-ups. Previous customer service experience is preferred and training is provided.

Qualifikationen

• 1+ years of customer service experience.
• Friendly and professional phone voice.
• High school diploma or GED.
• Excellent customer service and computer skills; able to work with multiple applications while on calls.
• Sales knowledge and experience a plus.
• Knowledge of basic plumbing and HVAC helpful.

Aufgaben

• Answer phones, schedule and confirm appointments, and make follow-up calls.
• Assist with office tasks and maintain customer records.
• Provide excellent customer service and clear communication.

Kenntnisse

Customer service

Phone etiquette

Computer skills

Sales knowledge

HVAC knowledge

Ausbildung

High school diploma or GED

Jobbeschreibung

Sobieski Services, Inc. in Newark, DE is seeking a Full-time Customer Service Representative to join our fast-paced HVAC office team. In this role you will answer phones, schedule and confirm appointments, and support customers with professional, friendly service.

You will communicate clearly, handle multiple tasks, and contribute to a positive team environment while ensuring accurate documentation and timely follow-ups. Previous customer service experience is preferred and training is provided.