Dispatcher

LaSalle Network; Salisbury (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Benefits enrollment

Medical insurance

Dental insurance

Vision insurance

Job summary

LaSalle Network is seeking a Call Center Representative to join a high-energy, on-site team in Salisbury, NC. You’ll monitor alarm systems, respond to signals, coordinate emergency responses, and maintain confidentiality while supporting store teams with alarm troubleshooting and remote training.

Shifts are 1st, 2nd and 3rd, typically 10–12 hours, 3-4 days per week, with starting pay of $18/hour. A customer-service mindset and clear communication are essential to success.

Qualifications

• 1-2 years of relevant customer service experience (dispatch or call center is preferred).
• High school diploma required.
• Excellent verbal communication and multitasking skills.
• Able to work fully on-site in Salisbury, NC.

Responsibilities

• Monitor alarm systems and respond swiftly to fire or intrusion signals.
• Coordinate emergency responses with law enforcement and first responders.
• Be the go-to communicator for after-hours calls and crises.
• Maintain strict confidentiality in sensitive situations.
• Support store teams with remote training and alarm troubleshooting.
• Manage key requests and PIN code updates for all facilities.
• Handle dispatching of service calls for retail Loss Prevention systems.

Skills

Customer service

Verbal communication

Multitasking

Education

High school diploma

Job description

LaSalle Network is hiring a Call Center Representative! Join a high-energy team based on-site in Salisbury, NC, where no two days look the same. If you're quick-thinking, resourceful, and love problem-solving, this could be your next big move. With a starting pay of $18/hour, you’ll play a critical role in keeping operations safe, secure, and running smoothly.

Schedule

1st, 2nd and 3rd shift

• shifts are typically 10 or 12 hours / 3-4 days a week

Call Center Representative Responsibilities

• Monitor alarm systems and respond swiftly to fire or intrusion signals
• Coordinate emergency responses with law enforcement and first responders
• Be the go-to communicator for after-hours calls and crises
• Maintain strict confidentiality in sensitive situations
• Support store teams with remote training and alarm troubleshooting
• Manage key requests and PIN code updates for all facilities
• Handle dispatching of service calls for retail Loss Prevention systems

Call Center Representative Requirements

• 1-2 years of relevant customer service experience (dispatch or call center is preferred)
• High school diploma required
• Excellent verbal communication and multitasking skills
• Able to work fully on-site in Salisbury, NC

Compensation:

$17.00-18.00 per hour

Benefits:

• LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
• LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental and vision insurance

This role offers the chance to make a meaningful impact—and earn $18/hour doing it.

LNOSHR

Lauren Brennan
Team Lead
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided.

All assignments are at-will and their duration is subject to change.