Dispatcher

Red Royal Electric; Orlando, Los Angeles, Clearwater (FL, CA, FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A fast-growing Electrical Service Company in Clearwater, FL, is seeking a Dispatcher. This role is crucial for managing appointments and customer service. The ideal candidate thrives in a fast-paced environment and possesses strong multi-tasking and customer service skills. The company offers competitive pay and benefits, including medical and dental insurance after 90 days, paid holidays, and opportunities for advancement.

Benefits

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Room for Advancement

Qualifications

• Thrives in a fast-paced environment.
• Ability to work independently or within a group.

Responsibilities

• Assign scheduled jobs and dispatch technicians.
• Handle customer service calls and schedule future jobs.
• Take deposits and payments from customers.

Skills

Customer Service Skills

Multi-task abilities

Tools

Google Docs

Service Titan

Job description

Dispatcher for Electrical Service Company

Clearwater, Florida Full time, Will Train

About the Job:
Red Royal Electric is a fast growing Electrical Service Company located in Downtown Clearwater, FL. We contribute to Home Owners lives by delivering high quality Electrical Work to them. We have over 1800 Five Star reviews and strive for excellent customer service.

Our Website:
RedRoyalElectric.com

As the Dispatcher you are at the heart of the company and will assign all of the booked appointments to our Service Electricians and Electrical Estimators and run the schedule. You will handle customer service calls and the scheduling of future appointments for our customers.

Major Duties and Responsibilities:

• Assign scheduled jobs.
• Dispatch the technicians to jobs.
• Handle emergency jobs.
• Handle customer service calls.
• Schedule future jobs.
• Relay vital information to other departments and staff.
• Take deposits and payments from customers
• Some administrative duties

Skills Needed:

• You thrive in a fast-paced environment.
• Multi-task abilities
• Knowledge of Google Docs, sheets, etc
• Knowledge of Service Titan or similar platform
• Customer Service Skills
• Ability to work independently or within a group

Compensation and Benefits

• Great Pay
• Paid holidays, medical, dental, and vision insurance after 90 days.
• Paid vacation after one year.
• Room for Advancement.