Dispatcher

Express Employment Professionals - Cincinnati East; Lakeville (MN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Close-knit team

Flexible work environment

Remote on-call weekends

Growth opportunities

Job summary

Express Employment Professionals - Cincinnati East in Lakeville, MN is seeking a Dispatcher to keep operations running smoothly. You will prioritize work orders, schedule technicians, and answer inquiries while maintaining clear communication with the team.

The ideal candidate is organized, self-motivated, and comfortable with scheduling software. The role includes an on-call rotation (1–2 weekends per month; remote) and a collaborative, fast-paced environment.

Qualifications

• Self-motivated and able to work independently.
• Strong organizational and time management skills.
• Clear, confident, and professional communication.
• Prior dispatching experience is a plus.
• Familiar with scheduling software and office tech.
• Calm under pressure in a fast-moving environment.

Responsibilities

• Prioritize and efficiently enter incoming work orders.
• Schedule technicians based on workload, availability, and urgency.
• Answer phones and respond to emails professionally.
• Monitor job progress and timelines for on-time service.
• Collaborate with team to overcome scheduling challenges.
• Participate in on-call rotation (1–2 weekends per month; remote).

Skills

Self-motivated

Strong organizational skills

Time management

Clear communication

Dispatching experience

Tools

Scheduling software

Job description

Job Posting: Dispatcher
Location: Lakeville, MN
Schedule: Full-Time

About Us:
We’re a fast-paced, growing company with a small but mighty team — and we’re on the lookout for a Dispatcher who thrives on keeping things running smoothly. If you're a natural problem-solver who loves being at the center of the action, this is your chance to join a team that works hard, laughs often, and values every member’s contribution.

Our office culture is laid-back but laser-focused, and we’re looking for someone with a sharp eye for detail and a positive attitude to match.

Key Responsibilities:

• Prioritize and accurately enter incoming work orders
• Efficiently schedule technicians based on workload, availability, and urgency
• Answer phones and respond to emails with clarity and professionalism
• Monitor job progress and timelines to ensure on-time service
• Communicate and collaborate with team members to overcome scheduling challenges
• Participate in on-call rotation (1–2 weekends per month; remote)

Qualifications:

• Self-motivated and able to work independently
• Strong organizational and time management skills
• Clear, confident, and professional communication skills
• Prior dispatching experience is a plus
• Comfortable with scheduling software and basic office tech
• Calm under pressure and dependable in a fast-moving environment

What We Offer:

• A close-knit team where your contributions are valued and recognized
• A supportive, flexible work environment with room for growth
• Full-time schedule with some remote/on-call flexibility
• A fun, balanced office culture that mixes hustle with humor