Dispatcher

Mr. Electric of Monroe, NY; Huntsville (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

401(k) matching

Paid vacation

Uniforms provided

Company meals

Job summary

Mr. Electric in Huntsville, AL is seeking a customer service representative to be the friendly, knowledgeable voice of our team. You will answer questions, schedule service appointments, and ensure a seamless, professional experience for every customer.

Join a growth-minded, in‑office team with weekly pay, comprehensive insurance, a 401(k) plan, and paid time off. If you have strong communication, data entry accuracy, and a can‑do attitude, apply today and help us deliver exceptional service.

Qualifications

• Minimum two years of administrative or customer service experience.
• Strong written and verbal communication skills.
• Detail‑oriented with strong data entry accuracy.
• Positive attitude and professional demeanor.
• Team player who can also work independently.
• General computer knowledge, including Microsoft Office.
• Typing skills a plus.

Responsibilities

• Receive incoming calls in a professional, timely, and courteous manner.
• Schedule service appointments and support dispatch operations.
• Perform marketing and sales functions to earn additional business.
• Complete work orders, return customer calls, and respond to customer concerns.
• Maintain office services by organizing operations, procedures, and documentation.
• Prepare and review purchase orders and customer records.
• Follow up on open work orders, estimates, and customer inquiries.
• Perform other duties as needed, including cross‑training in related positions.

Skills

Two years experience

Strong communication

Data entry accuracy

Positive attitude

Team player

Microsoft Office

Typing

Tools

Microsoft Office

Job description

Mr. Electric – Customer Service RepresentativeWhy Choose UsAppreciation Matters: Your work makes a difference — and we make sure you feel valued every step of the way.Celebrating Milestones: Birthdays, work anniversaries, and team wins are part of our culture.Join us at Mr. Electric, where work isn’t just about the job — it’s about being part of a supportive, growth‑minded, and rewarding team.Apply now and experience the difference at Mr. Electric.As a Customer Service Representative, you will be the friendly, knowledgeable voice of our company. You’ll assist customers with questions, schedule service appointments, and ensure a seamless, professional experience. You’ll play a key role in building customer relationships and upholding our company values of Servant Heart, Grit, Winning, Vision, and Consistency.You will collaborate closely with dispatch, technicians, and leadership to ensure customer needs are handled promptly, accurately, and with care.Duties and ResponsibilitiesReceive incoming calls in a professional, timely, and courteous manner.Schedule service appointments and support dispatch operations.Perform marketing and sales functions to earn additional business.Complete work orders, return customer calls, and respond to customer concerns.Maintain office services by organizing operations, procedures, and documentation.Prepare and review purchase orders and customer records.Follow up on open work orders, estimates, and customer inquiries.Perform other duties as needed, including cross‑training in related positions.Preferred Job RequirementsMinimum two years of administrative or customer service experience.Strong written and verbal communication skills.Detail‑oriented with strong data entry accuracy.Positive attitude and professional demeanor.Team player who can also work independently.General computer knowledge, including Microsoft Office.Typing skills a plus.Be a Superstar — bring your best self every day.Pay Range & Scheduling$18–$22 per hour, depending on experience.This role is in‑office at our Huntsville, AL location.Schedule: Monday–Friday, 11:00 AM to 8:00 PM, with rotating weekend shifts.Perks and BenefitsWeekly Pay: Your hard work deserves immediate recognition.Comprehensive Insurance: Health, dental, and vision plans available.Financial Planning: 401(k) with company matching.Time to Unwind: Over 100 hours of paid vacation and holidays.On‑the‑Job Essentials: Paid uniforms and required technology.Fuel for Success: Company‑paid breakfast and lunch.We know we’ve presented a lot — and that’s because we’re looking to hire only the best. If that’s you, apply today. If you meet the requirements, our system will schedule you for an interview immediately.