Dispatcher

Mr. Electric; Huntsville (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Health, dental, vision insurance

401(k) with company matching

Paid vacation and holidays

Paid uniforms and required technology

Company-paid meals

Job summary

Mr. Electric LLC in Huntsville, AL is seeking a Customer Service Representative to be the friendly, knowledgeable voice of our company. You will assist customers, schedule service appointments, and ensure a seamless, professional experience.

You will collaborate with dispatch, technicians, and leadership to promptly and accurately handle customer needs, uphold our Servant Heart and other values, and contribute to growth of our local team.

Qualifications

• Minimum two years of administrative or customer service experience.
• Excellent written and verbal communication skills.
• Detail‑oriented with high data-entry accuracy.
• Positive attitude and professional demeanor.
• Team player who can work independently.
• Proficient with Microsoft Office suite.
• Typing skills are a plus.

Responsibilities

• Receive incoming calls professionally and courteously.
• Schedule service appointments and support dispatch operations.
• Support marketing and sales functions to generate additional business.
• Complete work orders and respond to customer inquiries.
• Maintain office procedures, documentation, and records.
• Process purchase orders and customer records; follow up on open orders.

Skills

Strong written and verbal comms

Data entry accuracy

Team player / independent work

Microsoft Office

Typing skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mr. Electric – Customer Service Representative

Why Choose Us

Appreciation Matters: Your work makes a difference — and we make sure you feel valued every step of the way.

Celebrating Milestones: Birthdays, work anniversaries, and team wins are part of our culture.

Join us at Mr. Electric, where work isn’t just about the job — it’s about being part of a supportive, growth‑minded, and rewarding team.

As a Customer Service Representative, you will be the friendly, knowledgeable voice of our company. You’ll assist customers with questions, schedule service appointments, and ensure a seamless, professional experience. You’ll play a key role in building customer relationships and upholding our company values of Servant Heart, Grit, Winning, Vision, and Consistency.

You will collaborate closely with dispatch, technicians, and leadership to ensure customer needs are handled promptly, accurately, and with care.

Duties and Responsibilities

• Receive incoming calls in a professional, timely, and courteous manner.
• Schedule service appointments and support dispatch operations.
• Perform marketing and sales functions to earn additional business.
• Complete work orders, return customer calls, and respond to customer concerns.
• Maintain office services by organizing operations, procedures, and documentation.
• Prepare and review purchase orders and customer records.
• Follow up on open work orders, estimates, and customer inquiries.
• Perform other duties as needed, including cross‑training in related positions.

Preferred Job Requirements

• Minimum two years of administrative or customer service experience.
• Strong written and verbal communication skills.
• Detail‑oriented with strong data entry accuracy.
• Positive attitude and professional demeanor.
• Team player who can also work independently.
• General computer knowledge, including Microsoft Office.
• Typing skills a plus.
• Be a Superstar — bring your best self every day.

Pay Range & Scheduling

$18–$22 per hour, depending on experience.

This role is in‑office at our Huntsville, AL location.

Schedule: Monday–Friday, 11:00 AM to 8:00 PM, with rotating weekend shifts.

Perks and Benefits

• Weekly Pay: Your hard work deserves immediate recognition.
• Comprehensive Insurance: Health, dental, and vision plans available.
• Financial Planning: 401(k) with company matching.
• Time to Unwind: Over 100 hours of paid vacation and holidays.
• On‑the‑Job Essentials: Paid uniforms and required technology.
• Fuel for Success: Company‑paid breakfast and lunch.

We know we’ve presented a lot — and that’s because we’re looking to hire only the best.