Dispatcher

Express Employment Professionals - Cincinnati East; Haltom City (TX); On-site; USD 25,000 - 28,000; Part time

Job summary

Express Employment Professionals - Cincinnati East is seeking a weekend dispatcher in Haltom City, TX. The role involves handling incoming towing and roadside service requests, dispatching tow trucks, and coordinating with drivers to ensure timely responses.

Requirements include accurate typing/data entry, strong customer service experience, and familiarity with call centers or dispatching. The schedule runs Sunday to Thursday, 6 am to 2 pm, with a pay range of $18-$20 per hour depending on

Qualifications

• Fast and accurate typing and data entry for service calls.
• Strong customer service skills for calls and inquiries.
• Experience in call centers or dispatching is a plus.

Responsibilities

• Efficiently manage incoming service requests for vehicle towing and roadside assistance.
• Dispatch tow trucks to designated locations.
• Coordinate with drivers to ensure timely response and resolution of service calls.
• Communicate with customers to gather essential information, provide updates, and address inquiries.
• Maintain accurate records of service calls, including customer details, service provided, and timeframes.

Skills

Typing & data entry

Customer service

Dispatching

Job description

A wrecker service in Haltom City is hiring a weekend dispatcher.

Pay:$18-$20/hr, depending on experience

Shift:Sunday-Thursday 6 am- 2 pm

Duties:

• Efficiently manage incoming service requests for vehicle towing and roadside assistance.
• Dispatch tow trucks to designated locations
• Coordinate with drivers to ensure timely response and resolution of service calls.
• Communicate with customers to gather essential information, provide updates, and address inquiries.
• Maintain accurate records of service calls, including customer details, service provided, and timeframes.

Requirements:

• Accurate and efficient typing and data entry skills
• Customer service experience
• Call center or dispatching experience is a plus.
• This may not include all the requirements of the job