Night Dispatcher: Tow & Roadside Support Specialist

Express Employment Professionals - Cincinnati East; Haltom City (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Haltom City, TX is hiring an overnight dispatcher for a wrecker service. You will manage requests, dispatch tow trucks, and coordinate with drivers to ensure timely responses to roadside calls.

The role requires accurate typing and data entry, solid customer service, and any call center or dispatch experience is a plus. Shift options include overnight hours with competitive hourly pay.

Qualifications

• Typing and data entry accuracy required.
• Customer service experience expected.
• Call center or dispatching experience is a plus.

Responsibilities

• Manage incoming service requests for towing and roadside assistance.
• Dispatch tow trucks to locations.
• Coordinate with drivers for timely responses.
• Communicate with customers to gather information and provide updates.
• Maintain records of service calls, including times and details.

Skills

Typing

Data Entry

Customer Service

Dispatching experience

Job description

Express Employment Professionals - Cincinnati East in Haltom City, TX is hiring an overnight dispatcher for a wrecker service. You will manage requests, dispatch tow trucks, and coordinate with drivers to ensure timely responses to roadside calls.

The role requires accurate typing and data entry, solid customer service, and any call center or dispatch experience is a plus. Shift options include overnight hours with competitive hourly pay.