Overnight Dispatcher

Express Employment Professionals - Cincinnati East; Haltom City (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Haltom City, TX is hiring an overnight dispatcher for a wrecker service. You will manage requests, dispatch tow trucks, and coordinate with drivers to ensure timely responses to roadside calls.

The role requires accurate typing and data entry, solid customer service, and any call center or dispatch experience is a plus. Shift options include overnight hours with competitive hourly pay.

Qualifications

• Typing and data entry accuracy required.
• Customer service experience expected.
• Call center or dispatching experience is a plus.

Responsibilities

• Manage incoming service requests for towing and roadside assistance.
• Dispatch tow trucks to locations.
• Coordinate with drivers for timely responses.
• Communicate with customers to gather information and provide updates.
• Maintain records of service calls, including times and details.

Skills

Typing

Data Entry

Customer Service

Dispatching experience

Job description

A wrecker service in Haltom City is hiring a overnight dispatcher.

Pay: $18-$20/hr, depending on experience

2 Shift's available: Dispatcher Overnight x2 each

Wednesday 1130pm-630am
Thursday-Saturday 7pm-6am

Sunday-Tuesday 7pm-6am
Wednesday 6:30pm-1:30am

Duties:

• Efficiently manage incoming service requests for vehicle towing and roadside assistance.
• Dispatch tow trucks to designated locations
• Coordinate with drivers to ensure timely response and resolution of service calls.
• Communicate with customers to gather essential information, provide updates, and address inquiries.
• Maintain accurate records of service calls, including customer details, service provided, and timeframes.

Requirements:

• Accurate and efficient typing and data entry skills
• Customer service experience
• Call center or dispatching experience is a plus.
• This may not include all the requirements of the job