Dispatcher

OnTime Service LLC; Birmingham (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

OnTime Service LLC in Birmingham, AL is seeking a Dispatcher to keep operations running smoothly by scheduling technicians and ensuring timely communication with customers. You will coordinate permits, inspections, and vendor involvement while maintaining accurate records and data in our software systems.

The role emphasizes strong communication and organizational skills, the ability to work under pressure, and use of office software in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of dispatching or similar experience preferred.
• Strong communication and organizational skills.
• Ability to work under pressure in a fast-paced environment.
• Comfortable using company software and computers.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Dispatching experience

Customer communication

Organizational skills

Office software

Education

High School Diploma or equivalent

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Job Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Company

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations
• Communicate job details between technicians and customers
• Process permits, schedule inspections, and coordinate with vendors
• Debrief technicians after jobs and update data in company software
• Handle administrative and reporting tasks as required
• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent
• 1–2 years of dispatching or similar experience preferred
• Strong communication and organizational skills
• Ability to work efficiently under pressure in a fast-paced environment
• Comfortable working in an office-based role using company software and computers
• Customer-focused mindset with a positive, team-oriented attitude
• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?