Dispatcher

Hometown Sheds; Burlington (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

Hometown Sheds is seeking a dedicated Dispatcher to coordinate shipments and schedules, ensuring timely deliveries while maintaining clear communication with customers and drivers. You will manage routing, keep precise delivery records, and support fleet operations in a fast-paced environment.

The role requires strong problem-solving abilities, exceptional organizational skills, and attention to detail. Experience with mapping platforms and transportation management software is highly valued.

Qualifications

• High school diploma or GED required.
• Previous Dispatcher experience preferred.
• Excellent typing and data-entry skills.
• Strong verbal and written communication.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Coordinate and schedule transportation activities to ensure timely delivery.
• Maintain accurate records of deliveries and retrievals.
• Use mapping and Transportation Management Software to optimize routes.
• Communicate with drivers about schedules, routes, and changes.
• Coordinate with customers and sales for delivery inputs.
• Assist with data entry for dispatching and fleet management.
• Troubleshoot issues in transportation processes.
• Collaborate with internal stakeholders to ensure inventory delivery.
• Handle additional responsibilities as needed.

Skills

Route optimization

Data entry

Transportation planning

Communication skills

Dispatching experience

Education

High school diploma/GED

Job description

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a dedicated and organized Dispatcher to join our team. The ideal candidate will be responsible for coordinating the movement of goods and services, ensuring timely delivery, and maintaining communication with drivers and customers. This role requires strong problem-solving skills and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Coordinate and schedule transportation activities to ensure timely delivery and retrieval of goods.
• Maintain accurate records of deliveries and retrievals
• Utilize mapping and transportation management software to optimize routes and improve efficiency.
• Communicate with drivers regarding their schedules, routes, and any changes that may arise.
• Communicate with customers regarding their delivery or retrieval in conjunction with driver and sales location input.
• Assist in data entry tasks related to dispatching and fleet management.
• Troubleshoot issues that may arise during transportation processes.
• Communicate with internal stakeholders to ensure timely delivery and retrieval of inventory.
• Additional responsibilities on an as needed basis.

Skills

• Proficiency in mapping platforms for route planning and optimization.
• Strong data entry skills with attention to detail.
• Familiarity with transportation planning processes.
• Excellent written and verbal communication skill.
• Previous dispatching experience is highly desirable.

We encourage candidates who are proactive, detail-oriented, and possess excellent communication skills to apply for this exciting opportunity as a Dispatcher.

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure