Dispatch & Transportation Admin Rock Star Wanted!

Lautenbach Recycling; Mount Vernon (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

L&I coverage

401(k) with company match

Employee Assistance Program

Paid Time Off

Job summary

Lautenbach Recycling is seeking a Transportation Administrator to keep trucks moving and serve as the primary backup dispatcher. You will handle day-to-day dispatching, schedule pickups, and manage transportation admin tasks while maintaining excellent driver and customer relations.

Hours are 8 am–4 pm, Monday–Friday, with occasional weekend driver communications. The role requires 1+ year in dispatching or logistics and proficiency with Excel and dispatch software.

Qualifications

• 1+ years of experience in dispatching, transportation or logistics is a must (customer service experience is a plus).
• Ability to manage a full dispatch board: juggle drivers, routes and changing priorities without missing a beat.
• Strong multitasking and clear, professional communication, often with the same drivers and customers many times a day.
• Comfortable using dispatching software and Microsoft Office, especially Excel.

Responsibilities

• Cover main dispatch during absences and own the dispatch board.
• Dispatch daily and recurring work, update jobs, track container swaps and notes.
• Enter and dispatch weekly bale routes (NWR side).
• Create jobs for demo projects and act as calendar coordinator.
• Stay in contact with drivers to reroute and troubleshoot in real time.
• Resolve driver and customer issues as they occur.
• Learn dispatch software and yard operations.

Skills

Dispatching

Logistics

Customer service

Microsoft Office

Excel

Communication

Multitasking

FMCSA/DOT knowledge

Problem solving

Tools

UKG

Job description

Join Our Team as a Transportation Administrator / Backup Dispatcher

About the Role

Do you like being the person who keeps trucks moving? We’re looking for a sharp, organized logistics pro to be our Transportation Administrator and primary backup dispatcher. You’ll handle day-to-day dispatching and transportation admin work. When our main dispatcher is out, you’ll step into the dispatch seat and run the board. If you can stay calm when things get busy, enjoy solving problems as they come up, and like keeping drivers and customers happy, this one’s for you.

Hours

8 am – 4 pm, Monday – Friday, with occasional weekend driver communications

What You’ll Be Doing

• Cover main dispatch during absences. On vacations, sick days and days off, you own the dispatch board: you assign drivers, sequence routes and keep the day on schedule.
• Dispatch daily and recurring work, including creating jobs, updating them, tracking container swaps and documenting job notes.
• Enter and dispatch the weekly bale routes (NWR side).
• Dispatch and create jobs for demo projects, and act as the point of contact and calendar coordinator.
• Stay in contact with drivers throughout the day to reroute, troubleshoot and keep things moving smoothly.
• Resolve driver and customer issues in real time so problems don’t snowball.
• Learn our dispatch software inside and out, along with yard operations.

Transportation Administration

• Deliver outstanding customer service: schedule pickups, answer questions and resolve transportation issues.
• Make ferry and other travel reservations for drivers.
• Own BP South route and shop communications.
• Coordinate dry load communication with Gypsum.
• Verify daily driver times in UKG.
• Create border paperwork as needed.
• Order, distribute and manage fuel cards.
• Set up and troubleshoot driver tablets and essential apps.
• Prepare Excel sheets and workbooks for demo jobs.
• Support billing, compliance and recordkeeping.
• Learn and support FMCSA/DOT compliance and transport regulations.
• Maintain ongoing communication with recurring service customers.
• Field occasional after-hours calls or tasks.

What We’re Looking For

• 1+ years of experience in dispatching, transportation or logistics is a must (customer service experience is a plus)
• Ability to manage a full dispatch board: juggle drivers, routes and changing priorities without missing a beat
• Strong multitasking and clear, professional communication, often with the same drivers and customers many times a day
• Comfortable using (or quickly learning) dispatching software and Microsoft Office, especially Excel
• A friendly, solution-focused team player with a “let’s make it happen” mindset
• Familiarity with FMCSA/DOT regulations is a plus

Why Work with Us?

• 100% employer-paid Medical, Dental and Vision
• Employer-paid L&I coverage, so you keep more of your paycheck
• 401(k) with company match (after 1 year)
• Employee Assistance Program with free support services
• Paid Time Off and Holidays
• A tight-knit, family-oriented team that supports each other