Dispatcher Office assistance

CHUCKS TRANSPORT INCORPORATED; Schertz (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

A transportation services company in Schertz, Texas is seeking a detail-oriented team player to support daily operations and assist with dispatch and administrative tasks. The ideal candidate should possess strong analytical skills and effective communication abilities. Responsibilities include working with drivers and dispatch, tracking locations, and managing data entry. QuickBooks and MS Office proficiency are key requirements. This role offers opportunities for personal growth in a supportive environment.

Qualifications

• Strong analytical skills for data interpretation.
• Experience or knowledge in transportation management or dispatching.
• Excellent typing skills for efficient data entry.

Responsibilities

• Assist with dispatching and loading trucks.
• Communicate with customers, dispatchers, and drivers.
• Track and verify truck locations prior to delivery.

Skills

Data entry

Effective telephone skills

Organization

Customer service

Bilingual abilities

Tools

QuickBooks

MS Office (Outlook, Excel, Word)

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Job Overview

We are seeking a detail-oriented, proactive team player to join our team. The ideal candidate will support daily operations, ensure efficient communication, and assist with dispatch, warehouse, and administrative tasks. This role requires strong analytical skills, transportation planning, and effective communication with team members and clients.

Job Responsibilities:

• Work closely with drivers and dispatchers.
• Communicate with customers, dispatchers, and drivers regarding delays, issues, and updates.
• Assist with dispatching and loading trucks.
• Track and verify truck locations prior to delivery.
• Verify product information, including case counts, temperature readings, and pallet counts on active loads.
• Answer, screen, and resolve incoming calls.
• Ensure compliance with safety regulations, standards, and company policies.
• Handle data entry, implement, and audit safety regulations, and provide safety training.
• Develop relationships with drivers, partners, and contractors to promote safety initiatives.
• Conduct onboarding and qualification of new driver applicants.
• Review safety reports daily and distribute them appropriately.
• Verify invoices and payables before closing loads.
• Assist accounting with invoicing loads.
• Perform daily data entry, file management, and scanning.

Job Requirements:

• Data entry
• Assisting in billing
• Filing
• Computer proficiency (Windows preferred)
• Proficiency with QuickBooks and MS Office (Outlook, Excel, Word)
• Internet skills
• Forklift operation experience
• Effective telephone skills
• Bilingual abilities preferred but not required
• Strong organizational and interpersonal skills
• Ability to prioritize and manage multiple tasks
• Attention to detail
• Positive customer service attitude
• Accounting knowledge is a plus

Qualifications:

• Experience or knowledge in transportation management, dispatching, or QuickBooks is advantageous.
• Strong analytical skills for data interpretation.
• Excellent typing skills for efficient data entry.
• Strong verbal and written communication skills.
• Ability to work independently and in a team in a fast-paced environment.
• Previous logistics experience is a plus but not required.

Join us in this exciting opportunity to contribute to our team's success and develop your skills in a supportive environment.