Dispatcher

JM Eagle, Inc.; Los Angeles (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

JM Eagle, Inc. in Los Angeles, CA is seeking experienced dispatchers to manage daily dispatch operations for employee drivers and to schedule shipments using a TMS.

The role requires strong data entry, collaboration with 3PLs, and GIS-based route analysis to optimize efficiency. You will monitor fleet operations, ensure safety compliance, and generate dispatch reports while maintaining real-time data accuracy in Samsara and Maxoptra.

Qualifications

• 3+ years of dispatching experience.
• Proven background in dispatching or related supply chain field.
• Familiarity with transportation management systems (TMS).
• Strong understanding of fleet management and freight operations.
• Excellent data entry with high attention to detail.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Manage daily dispatch operations for employee drivers.
• Schedule and dispatch freight shipments using TMS.
• Monitor fleet operations and ensure safety compliance.
• Maintain accurate shipment data and tracking information.
• Collaborate with 3PL providers to optimize routes and costs.
• Use GIS to analyze routes for efficiency.
• Generate dispatch-related reports and KPIs.
• Communicate effectively with drivers, team and customers.

Skills

Dispatching

TMS systems

Data entry

Phone systems

Team collaboration

Problem solving

Tools

Samsara

Maxoptra

GIS

Job description

We’re looking for experienced dispatchers who are proactive, organized, and thrive in a fast-paced environment. If you’re a go-getter with a solid grasp of trucking operations and TMS systems, this could be the perfect next step in your logistics career.

Duties

• Manage daily dispatch operations for employee drivers
• Schedule and dispatch freight shipments using transportation management systems.
• Monitor fleet operations and ensure compliance with safety regulations.
• Maintain accurate data entry for shipments, including tracking information and delivery schedules.
• Collaborate with third-party logistics (3PL) providers to optimize shipping routes and reduce costs.
• Utilize Geographic Information Systems (GIS) to analyze routes for efficiency.
• Assist in shipping and receiving processes to ensure timely handling of goods.
• Communicate effectively with team members, drivers, and customers to resolve any issues that may arise during transit.
• Maintain real-time accuracy in TMS and GPS dispatch systems (Samsara)
• Monitor load statuses in our routing system (Maxoptra)
• Ensure compliance with Hours of Service and Logbook regulations
• Communicate effectively with drivers and internal teams,
• Generate and manage dispatch-related reports
• Collaborate with Sales team to meet or exceed client expectations
• Attend team meetings and meet performance KPIs regularly

Qualifications

Preferred Qualifications:

• 3 plus years of dispatching
• Proven experience in dispatching or a related field within supply chain management.
• Familiarity with transportation management systems,
• Strong understanding of fleet management principles and freight operations.
• Excellent data entry skills with attention to detail.
• Ability to work under pressure while managing multiple priorities effectively.
• Proficient in using phone systems for communication purposes.
• Strong problem-solving skills and the ability to think critically in dynamic situations
• A go-getter mindset with a proactive, solution-driven approach
• Strong organizational skills and ability to manage high-volume activity
• Clear, professional communication and strong team collaboration