Transportation Dispatch Manager

Accelera; Charleston (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Accelera Staffing in Charleston, Tennessee seeks a seasoned Lead Dispatcher to oversee daily dispatch for a 25–30 driver fleet, ensure on-time freight movement, and maintain clear communication with drivers and management.

The ideal candidate will enforce Hours of Service, leverage TMW and Samsara platforms, and lead a 24/7 operation while delivering high-quality customer service and safety compliance.

Qualifications

• Background in transportation or trucking dispatch.
• Experience in a lead or supervisory dispatch role.
• Proven ability to manage a large group of drivers in a high-velocity environment.
• Comprehensive knowledge of DOT mandates and Hours of Service compliance.
• Familiarity with Samsara GPS for fleet monitoring and driver interaction is preferred.

Responsibilities

• Oversee daily dispatch for a fleet of 25–30 drivers.
• Organize outbound and inbound routes to ensure on-time deliveries.
• Direct a 24/7 logistics operation with clear communication between management and drivers.
• Handle freight orders submitted via email, EDI, or verbal requests.
• Coordinate three product categories requiring specialized trailer equipment.
• Monitor driver availability and ensure adherence to Hours of Service.
• Utilize transportation management software to streamline order processing, scheduling, and maintenance.
• Use Samsara platform to monitor workflows, driver activity, and real-time communication.
• Resolve operational hurdles and scheduling issues as they arise.
• Maintain dispatch documentation and provide timely status reports.

Skills

Leadership

Driver management

Dispatch operations

Problem-solving

Communication

Organizational skills

Tools

TMW

Samsara GPS

Microsoft 365

Outlook

EDI

Job description

An established transportation and logistics firm in Charleston, Tennessee, is seeking a seasoned professional to serve as a Lead Dispatcher.

We are searching for a reliable and capable manager who possesses a deep understanding of trucking logistics. The ideal candidate will be able to oversee a team of drivers, maintain high efficiency in daily dispatch workflows, and demonstrate sound judgment when navigating high-pressure situations. This role represents an excellent career advancement for an individual with a background in dispatching who is prepared to step into a leadership capacity.

An established transportation and logistics firm in Charleston, Tennessee, is seeking a seasoned professional to serve as a Lead Dispatcher.

We are searching for a reliable and capable manager who possesses a deep understanding of trucking logistics. The ideal candidate will be able to oversee a team of drivers, maintain high efficiency in daily dispatch workflows, and demonstrate sound judgment when navigating high-pressure situations. This role represents an excellent career advancement for an individual with a background in dispatching who is prepared to step into a leadership capacity.

Core Responsibilities

• Oversee the daily dispatch activities for a fleet of 25 to 30 regional and local drivers.
• Organize outbound and inbound routes to help ensure that all freight reaches its destination safely and on time.
• Direct a continuous 24/7 logistics operation while maintaining clear lines of communication between management and the driving team.
• Handle incoming freight orders submitted via email, EDI, or verbal requests.
• Facilitate the movement of three distinct product categories that necessitate the use of specialized trailer equipment.
• Keep track of driver availability and ensure strict adherence to Hours of Service (HOS) regulations.
• Leverage transportation management software to streamline order processing, scheduling, and equipment maintenance.
• Utilize the Samsara platform to monitor driver workflows, activity, and real-time communication.
• Resolve operational hurdles, service interruptions, and scheduling discrepancies as they arise.
• Keep precise dispatch documentation and provide timely status reports to relevant stakeholders.

Required Qualifications

• Background in transportation or trucking dispatch is mandatory.
• Prior experience in a lead or supervisory dispatch role is highly desirable.
• Proven ability to manage a large group of drivers within a high-velocity environment.
• Comprehensive knowledge of DOT mandates and Hours of Service compliance.
• Proficiency with TMW (Transportation Management System) is preferred.
• Working knowledge of TMT (Fleet Maintenance Software) is considered an asset.
• Familiarity with Samsara GPS for fleet monitoring and driver interaction is preferred.
• Competency in Microsoft 365, Outlook, and standard office software.
• Exceptional problem-solving, organizational, and interpersonal communication skills.
• Capacity to maintain composure and prioritize effectively while making critical decisions.
• Experience with industrial freight or specialized trailer coordination is a plus.

Operational Overview

• Fleet size consists of 25–30 drivers.
• The facility operates on a 24/7 basis.
• The vast majority of loads, approximately 95%, are completed with same-day returns.
• Only 5% of trips require an overnight stay.
• Drivers are not responsible for reloading freight.
• Operations involve three main product types requiring specific trailer configurations.

Candidate Profile

We are looking for a self-motivated individual who can take full charge of dispatching duties, communicate effectively with our drivers, and resolve issues independently. The successful candidate will be dependable, organized, and composed, with a strong commitment to keeping our fleet moving while prioritizing safety and high-quality customer service.