Dispatch Security Officer: Hotel/Resort Evenings with Benefits

Alliedbarton Security Services; Minneapolis (MN); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch in Minneapolis, MN to coordinate security communications at a hotel or resort location. You will monitor alarms and calls, dispatch personnel, and document incidents.

You'll support guests and staff with clear communication, responsive service, and attention to detail, while adhering to site procedures and safety protocols. This role is full-time, with a daytime to evening schedule.

Qualifications

• High school diploma or equivalent required.
• Background check required by federal/state/local laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply per state/local laws.

Responsibilities

• Provide customer service to guests, visitors, vendors, and staff by following site procedures and access-control protocols.
• Monitor communications systems, receive calls, and dispatch appropriate personnel for guest-service needs, maintenance, medical situations, and security incidents.
• Maintain accurate dispatch logs, incident records, and shift communications per site policies.
• Respond calmly to incidents and escalate to supervisors or responders as needed.
• Monitor cameras and alarms, report unusual activity and deter unauthorized access.

Skills

Customer service

CPR certification

Alarm panel experience

Computer proficiency

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Dispatch in Minneapolis, MN to coordinate security communications at a hotel or resort location. You will monitor alarms and calls, dispatch personnel, and document incidents.

You'll support guests and staff with clear communication, responsive service, and attention to detail, while adhering to site procedures and safety protocols. This role is full-time, with a daytime to evening schedule.