Dispatch & Scheduling Specialist – Funeral Services

Service Corporation International; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Job summary

Service Corporation International in Tucson, AZ, is seeking an Operations Scheduler to support funeral home and care center services by dispatching resources and coordinating staff and vehicles. The role ensures coverage aligns with budgets and service promises, while maintaining clear communication with directors, managers, and staff.

You will manage scheduling for internal teams and market locations, process removals and visitations, and handle paperwork and inventory.

Qualifications

• High school diploma or GED is required.
• Six months scheduling or logistics experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Dispatching resources to meet client family needs and initiating required services.
• Schedule internal staff and market locations; coordinate vehicle and associate dispatch for removals, visitations, and transfers.
• Maintain customer-focused service and strong relationships across teams; mitigate confusion through clear communication.
• Manage inventory of caskets and cremation containers; place orders for necessary supplies.

Skills

Scheduling

Logistics

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or GED

Tools

MS Office

Job description

Service Corporation International in Tucson, AZ, is seeking an Operations Scheduler to support funeral home and care center services by dispatching resources and coordinating staff and vehicles. The role ensures coverage aligns with budgets and service promises, while maintaining clear communication with directors, managers, and staff.

You will manage scheduling for internal teams and market locations, process removals and visitations, and handle paperwork and inventory.