Funeral Services Scheduler & Dispatch Specialist

Service Corporation International; Union (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Service Corporation International in Union, NJ is seeking a Scheduling/Dispatch Associate to support funeral home operations. You will dispatch vehicles and associates, handle scheduling for multiple market locations, and process removal paperwork to ensure timely services for families.

The role emphasizes strong communication, organization, and a customer-focused approach in a fast-paced environment. A valid driver's license and scheduling experience are preferred.

Qualifications

• High school diploma or GED is required.
• Current valid driver's license may be required.
• Minimum of six (6) months scheduling or logistics experience.
• Excellent communication and interpersonal skills.
• Ability to prioritize and organize effectively with attention to detail.

Responsibilities

• Dispatch resources to meet client family needs and initiate required services.
• Process removal and paperwork; ensure compliant documentation.
• Schedule internal staff and market locations; manage vehicle/associates dispatch.
• Maintain in-house scheduling to meet market commitments.
• Manage inventory of supplies (caskets, cremation containers) as needed.
• Provide superior customer service to families and staff.

Skills

Communication skills

Multitasking

Attention to detail

MS Office

Education

High school diploma or GED

Job description

Service Corporation International in Union, NJ is seeking a Scheduling/Dispatch Associate to support funeral home operations. You will dispatch vehicles and associates, handle scheduling for multiple market locations, and process removal paperwork to ensure timely services for families.

The role emphasizes strong communication, organization, and a customer-focused approach in a fast-paced environment. A valid driver's license and scheduling experience are preferred.