Compassionate Dispatch Lead for Funeral Operations

Service Corporation International; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Service Corporation International in Tucson, AZ seeks a dedicated dispatcher/logistics associate to schedule transportation and removal services for funerals and care centers. You will manage vehicle and staff allocations, maintain equipment, and ensure timely, empathetic communication with families and teams.

Requirements include a high school diploma or GED, a valid driver’s license with a clean record, and at least three years in scheduling or logistics; knowledge of MS Office is beneficial.

Qualifications

• High school diploma or GED required.
• Three years scheduling or logistics experience.
• Current state driver’s license with an acceptable driving record.
• Ability to prioritize, organize and communicate effectively in a fast-paced environment.

Responsibilities

• Receive and document initial information; dispatch Removal Technician with empathy.
• Review paperwork for accuracy and resolve issues; assist with embalming records as needed.
• Create transportation and removal schedules for visits, services, transfers and removals; manage vehicle and staff allocations.
• Coordinate vehicle maintenance, cleanliness, supplies, and fuel card procedures.
• Communicate schedules and adjust to workload changes in coordination with Field Leadership.

Skills

Communication

Organization

Attention to detail

Multitasking

Logistics scheduling

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Service Corporation International in Tucson, AZ seeks a dedicated dispatcher/logistics associate to schedule transportation and removal services for funerals and care centers. You will manage vehicle and staff allocations, maintain equipment, and ensure timely, empathetic communication with families and teams.

Requirements include a high school diploma or GED, a valid driver’s license with a clean record, and at least three years in scheduling or logistics; knowledge of MS Office is beneficial.