Dispatch & Reservations Specialist — On-Time Travel Support

EcoStyle Chauffeured Transportation; Raleigh (NC); On-site; USD 26,000 - 30,000; Full time

Job summary

EcoStyle Transportation in Raleigh-Durham is seeking a dependable Dispatch / Reservation Specialist to join our team. You will connect clients, chauffeurs, and the operations team, handling multiple tasks in a fast-paced environment.

This role offers Monday–Friday 2:00 PM–10:00 PM with starting pay $19.00–$22.00 per hour, based on experience. Previous dispatch, reservations, or hospitality experience is preferred, with training available.

Qualifications

• Dependable and punctual with strong attention to detail.
• Excellent telephone etiquette and communication skills.
• Strong organizational ability to multitask in a fast-paced environment.
• Comfort with reservation/dispatch software and computers.
• Previous dispatch, reservations, transportation, hospitality, or logistics experience preferred.

Responsibilities

• Answer calls and assist clients with transportation needs.
• Create new reservations and enter trip details accurately.
• Provide quotes and explain vehicle options and services.
• Dispatch chauffeurs and communicate trip updates and changes.
• Monitor trips to ensure on-time pickups and schedules.
• Coordinate transportation across sedans, SUVs, vans, minibuses, and coaches.
• Maintain accurate reservation notes and client requests.
• Resolve scheduling conflicts with the operations team.
• Deliver high level personalized customer service.

Skills

Dependable

Punctual

Customer service

Communication

Job description

EcoStyle Transportation in Raleigh-Durham is seeking a dependable Dispatch / Reservation Specialist to join our team. You will connect clients, chauffeurs, and the operations team, handling multiple tasks in a fast-paced environment.

This role offers Monday–Friday 2:00 PM–10:00 PM with starting pay $19.00–$22.00 per hour, based on experience. Previous dispatch, reservations, or hospitality experience is preferred, with training available.